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The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

About Britannia Car Finance

Britannia Car Finance Limited is authorised and regulated by the Financial Conduct Authority. Britannia Car Finance Limited is a credit broker, not a lender. We provide motor vehicle finance brokerage services to customers via third party finance providers on business and personal contract hire agreements. Our registered address is Westminster House, 10 Westminster Road, Macclesfield, Cheshire, SK10 1BX. Our Financial Conduct Authority Firm Reference Number is 619315.

What services do we provide?

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

Whose products do we use?

 As a Financial Conduct Authority regulated credit broker, we may introduce you to a range of finance providers who may be able to help you finance your vehicle and provide other products/services, such as vehicle maintenance and servicing packages.We will only offer products from a carefully selected panel of finance providers. We will not refer you outside of this panel. You can ask us for a list of the suppliers who provide our finance and insurance products. All the products we offer are optional.We may receive a fee for introducing you to one of our many lenders who assists with your agreement.

Do we charge for our services?

Britannia Car Finance Limited charge a fee of our services.

Documentation Fee - We charge a documentation fee of £250exc VAT for our services. The documentation fee is the broker fee charged by Britannia Car Finance for our service and represents the costs incurred for arranging the sale, ordering the vehicle, arranging the finance and organising delivery of the vehicle. This documentation fee is only payable by debit or credit card or by BACs payment once the finance approval has been received, along with all relevant signed paperwork by yourself confirming that you wish Britannia Car Finance to place an order on your behalf.

Who regulates us?

Britannia Car Finance Ltd is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 619315. You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: http://www.fca.org.uk/register/ or by contacting them on 0300 500 8082.

Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.

If you have a complaint

Please visit our complaints procedure page.

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